Our friendly reception team will be your first point of contact when you phone or visit the Institute. Our Reception team is made up of Liz, Cheryl Jessica and Annette who are led by our Office Manager, Andrea. Liz has been working at the Institute for over five years now, she works part-time, mainly in the afternoon and evening. Cheryl joined the Reception team almost five years ago and works four days a week, Monday to Thursday. She works both in our Northcare office and Greenlane office. Jessica joined our reception team in March 2017; she works full time and mainly works in the Greenlane office. Annette joined our team in November 2019 so is currently learning the ropes. Andrea has worked for the Institute since 2007 and can often be found out at the Reception area helping out when needed.
Any of our team can book your appointment and advise any specific instructions for your visit. They will let you know the costs involved and arrange Southern Cross prior-approval if you are a Southern Cross member. We also send you an SMS reminder or telephone call to remind you the day prior to your appointment.
We look forward to welcoming you to the Institute.