Our friendly reception team will be your first point of contact when you phone or visit the Institute. Our Reception team is made up of Leslie, Liz, Cheryl and Jessica who are led by our Office Manager, Andrea. Leslie has been working at the Institute for over four years now, so can pretty much help you with any query. Liz joined the team in October 2015 and works part-time, mainly in the afternoon and evening. Cheryl joined the Reception team in April 2016 and works four days a week. Jessica is the newest member of the team, joining us in March 2017 so is learning the ropes. Andrea has worked for the Institute since 2007 and can often be found out at the Reception area helping out when needed.
Any of our team can book your appointment and advise any specific instructions for your visit. They will let you know the costs involved and arrange Southern Cross prior-approval if you are a Southern Cross member. We also send you an SMS reminder or telephone call to remind you the day prior to your appointment.
We look forward to welcoming you to the Institute.